Login to the Platform By Using a Password

1. Description

  • This article will describe the login procedure to Aetherwithout SSO.
  • This article will describe the login procedure to Aetherwith SSO.

2. Prerequisites

  • You have credentials to connect to the platform, on a specific domain.

3. Worfkflow

3.1 Login without SSO

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Prerequisites

The domain doesn't have SSO activated.

Step 1 - Enter the URL in your web browser (For Alteia domain: https://app.alteia.com).

Step 2 - Enter your password.

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If you click on the eye icon, your password will be shown.

Step 3 - Click on "LOGIN".

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If you forget your password, click on "FORGOT PASSWORD", enter your email, and click on "SEND ME A RESET LINK".

3.2 Login with SSO

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Prerequisites

  • The domain has SSO activated
  • Your account is registered as an "SSO exception"

Step 1 - Enter the URL in your web browser (For Alteia domain: https://app.alteia.com).

Step 2 - Enter your email.

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The button "LOGIN WITH PASSWORD" becomes active

Step 3 - Click on “LOGIN WITH PASSWORD”.

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If you forget your password, click on "Forgot password", enter your email, and click on "SEND ME A RESET LINK".

4. Results

The user is logged in to Aether.

 


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